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username doesn't work for Notify Unconfirmed Subscriptions WordPress

  • SOLVED

I've tried everything I can think of to get the "Notify Unconfirmed Subscriptions" plug in to work, but I keep getting the error message in the attached image when I insert my feedburner username and ID.
I've tried my gmail account email address, which I believe is my feedburner username and the corresponding password.
I've tried my name, and the title of my blog: www.sowhatireallymeant.com
I've tried the profile ID and Account ID, which look like this: UA-XXXXXXXX-1
prof. id XXXXXXXX.
I've also tried the names of my feed: http://www.sowhatireallymeant.com/?feed=rss2 and http://feeds.feedburner.com/sowhatireallymeant.

Maybe the plugin doesn't work.
I'd love to find an easy way to notify unconfirmed feedburner subscribers to activate their subscriptions. Thank you.

Answers (4)

2011-11-16

Gabriel Reguly answers:

Hi Alison7,

Looking at the plugin code, seems the response from feedburner is incomplete/different from the one the plugin expects.

Please uncomment the following line

//NUSMisc::debug_dump("login.html", $this->nosey->getResponseBody());

And post the debug_dump content here.

Regards,
Gabriel


alison7 comments:

Gabriel,
Thank you. Unfortunately, I don't know how to uncomment and then debug_dump. Is there any chance you could do it if I PM'ed you my user id and password for wordpress? Someone else helped me on something else that way from your site and it was great. Thanks.


alison7 comments:

Thanks. But how do I uncomment? Does that mean delete that line?

Also, how do I post the debug_dump? What does that mean?


Gabriel Reguly comments:

Hi alison7,

I have suggested a new prize value, $50.

That should cover the time needed to help you debugging and fixing your issue.

To uncomment, you need to remove the '//' from the code.

So

//NUSMisc::debug_dump("login.html", $this->nosey->getResponseBody());

Would become

NUSMisc::debug_dump("login.html", $this->nosey->getResponseBody());


That will make NUSMisc::debug_dump output the response from feedburner.

Where the output will be I don't know, for a bigger prize I can find out.

Once you have that info, copy it here at WP Questions, so we can see what is going on.

Regards,
Gabriel


Gabriel Reguly comments:

Hi alison7,

I see you not used to edit files in servers.

Using this [[LINK href="http://www.sowhatireallymeant.com:2082/"]]http://www.sowhatireallymeant.com:2082/[[/LINK]] you can do all you need.

If you PM me with the login details I can have a first look for you.

Regards,
Gabriel


alison7 comments:

Thanks for your help. I did go to the cpanel finally and uncomment that debugging thing. It still doesn't work. I don't have that many unconfirmed subscribers. So it's not really worth me pursuing it further right now. But I appreciate your help.
Thanks.


Gabriel Reguly comments:

Hi alison7,

Uncommenting would only output the debug string, it would not make it work.

By looking at the debug string we could have a clue of what is wrong and then try to fix it.

Regards,
Gabriel

2011-11-16

Francisco Javier Carazo Gil answers:

Hi Alison7,

Maybe your server doesn't suppor cURL and SSH. If you [[LINK href="http://techie-buzz.com/wordpress-plugins/notify-unconfirmed-subscribers-plugin-release.html"]]read the FAQ[[/LINK]], you will notice that:

<em>To be fairly clear your server needs to have cUrl (command line tool for transferring files with URL syntax) with SSL support before you can start using NUS, without cUrl with SSL support it will not work at all and you will see a message that it does not support your blog or some weird errors altogether.</em>

Confirm that your server support this and I will continue investigating.


alison7 comments:

Hi Francisco,

How do I find out if my server has cUrl and SSL support? I used the spotlight to search for those terms on my mac and nothing showed up?

Thank you!


Francisco Javier Carazo Gil comments:

Hi Alison,

You have to create a file called, for example, phpinfo.php. Inside it only write this:


<?php
phpinfo();
?>


When you run this page, you will obtain a page plenty of information. Here should apper cURL and SSH, if they don't appear, you should activate them.


alison7 comments:

Thank you. And maybe this is beyond me. But how do I create a file? I went to editor and plug ins but don't see how to make a new file. Sorry.


Francisco Javier Carazo Gil comments:

Hi Alison7,

You can create the file in local with a text editor and then upload it by FTP.

If you are working in your own server in your PC, you can create the file directly.

My favourites text editor:
* Geany in Linux (Gnome)
* Kate in Linux (KDE)
* Notepad++ in Windows


alison7 comments:

Thanks for your help. I do have cURL it turns out, and Bluehost then turned on SSL. I think I'm going to give up on this for now. But thanks a lot.


Francisco Javier Carazo Gil comments:

Hi Alison,

When cURL and SSL have been turned on, has the problem disappeared?

Not at all.

2011-11-16

Ryan Riatno answers:

What plugin you use?


alison7 comments:

It's called "Notify Unconfirmed Subscriptions." I downloaded it through WordPRess.

2011-11-17

Just Me answers:

Looks like you are not using the right account data.

[quote]
Update March 6th, 2010: Released v1.3.0 to fix several issues with NUS. Plugin now works fine with Google accounts. Support for old FeedBurner accounts has been dropped in this release.
[/quote]


alison7 comments:

Thank you. I only started feedburner this year in February or March 2011. I uploaded or downloaded the Notify Unconfirmed Subscribers through wordpress. So I hope it's the recent one. But thank you.


Just Me comments:

What I actually meant was you need to use a Google account, not the Feedburner one. The "missing" value in your error message is a hidden field Google uses in its login procedure.


alison7 comments:

Okay. BUt I have tried my gmail account user id (gmail address) and password many times.


Just Me comments:

Sorry for the mixup, I am not actually using the system.

So you can log into your Google account, manage the feed(s) somehow, but when you use the same login data in the plugin it doesn't recognize your account?