Ask your WordPress questions! Pay money and get answers fast! Comodo Trusted Site Seal
Official PayPal Seal

URGENT: Identify and fix slider issue in NewsFlash theme WordPress


The issue:

1. The entire site got deleted due to erroneous ftp manipulation in cPanel.
2. Everything was put back, but NOT from backup.
3. There are minor glitches, which we can fix over time.
4. There are two issues on the home page that need immediate attention:

a) The slider is non functional. It only brings up the initial image for display, the overlay does not appear, and the rotation between the selected images does not happen.

b) There is an item in the sidebar that shows as CACHED!!! and I don't have the know-how to identify it.

Need those two issues resolved asap. Amount can be adjusted if you demonstrate that the issue is indeed more complicated than appears and requires more than an hour's work.

Answers (3)


Jens Filipsson answers:

You have a cache plugin enabled, so I guess that's the problem with the cache. Go to your pluins and disable it and check what happens!

You doesn't seem to include a jquery-file to a slider in the header, check if you have missed that!

// Jens.

Benoit Bisson comments:

That's my point. I don't know what's missing, and I don't know where to look.

Jens Filipsson comments:

First of all: Did you disable your cache plugin? Did anything happen by doing that? You'll find it under plugins in your wordpress admin menu.

Then in your theme folder, check a folder named library. Then in the js folder, check for something with slider in the name. Here somewhere:

Then in your header.php-file in your theme directory, you need to include the file or files that are not already included:

<script type="text/javascript" src=""></script>

Since I don't know anything about this slider plugin, it's a bit hard to know what the problem is, but this might be the issue.

First of all though, <strong>disable the cache plugin </strong>and see what happens!

// Jens.

Jens Filipsson comments:

I took a look at the plugin and the file you need to include in your header is this one (jquery.nivo.slider.pack.js). Might be another path to the file depending on if it's in that folder or not, I can't see that, so you might have to manually find it!

<script src="" type="text/javascript"></script>

Jens Filipsson comments:

Here is the page of the slider. There you can download the files if any of them are missing and add them to your theme. Then you include them in your header.php-file.


RNWest answers:


This is most likely a plugin conflict but post a site URL see we can take a look.

Benoit Bisson comments:

Site url: Had put it in additional discourse when I noticed I'd forgotten it in the question.


Victor Teixeira answers:

First of all, you are including two different versions of jquery - 1.3.2 and 1.4.2. This alone would break things.

But another problem is that the nivo slider file is missing.

Take a look on your header.php file and your functions.php file.

If you can't do this alone, send me a private message with your ftp or wp backend details.