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Hi,

I'm implementing a popup on my site using the Platinum Popup plugin in hopes of encouraging more people to sign up for my email newsletter. I'm stumbling on 2 issues:

1) There is a form included in the popup for people to insert their email address and hit submit. Then, their email is automatically added to my bulk email list through my email provider. As soon as the user hits submit, I want the popup to change to display a thank you page. My email provider allows me to program it to direct to such a page. However, the plugin does not seem to have an option to redirect within the popup. Instead the popup remains there unchanged and the user is either directed to a new page entirely or a new window. Any advice on how I can tell the popup to remain in tact with a new display as soon as an entry is submitted?

2) My design looks great in every browser with the exception of Firefox 2.0 (on Windows and Mac). For some reason my text isn't lining up on the vertical axis like it should. See image included and here's the code:

<span style="display: inline-block; margin-left: 0em; padding-left: 2em; font-family: helvetica; color: #3366cc; font-size: 1.75em;"><strong>Sign Up For E-mail News<br /><em>It's FREE!</em></strong></span>

Any help you can offer would be great! Thanks.

Answers (2)

2010-10-20

Jarret Minkler answers:

You need the form inside an iframe


sheas comments:

How would I do that? Would I add code to my html layout for the popup or do I need to alter the code for the plugin itself? Here's the code for the form portion of my popup, if that helps:

<form action="URL here" method="post"> <input id="emailtext" name="YMP0" size="40" type="text" /> <input type="submit" value="Submit" /></form>

2010-10-20

Denzel Chia answers:

I believe your platinum pop up plugin is a premium plugin and not a free plugin.
So no one here can help unless they had bought and used it. Simply because you need to see the whole program in order to know where to change or add or remove codes.

Posting small code snippets here will not help. Answerer maybe able to post you the CSS fix, but can never know how to do the redirect simply by visiting your site or see a screenshot. Because php is a server side program, seeing the source of your webpage will not help.

Thanks.


sheas comments:

Actually, I'm using the free version -- platinum popup lite -- which can be downloaded at http://platinumplugins.com/ppl-p/


sheas comments:

Upon further research, I think I need to add some type of onSubmit function to the javascript from the plugin, but I'm not sure exactly what or where to add. Any ideas???


Denzel Chia comments:

Hi,

Thanks for the tip on the on submit Javascript event.
I went to the platinum pop up lite download page, only to be met with a subscribe before download. I do not wish to subscribe even if it is free as I do not want junk advertising email or end up in their profiling list.

Please upload the whole zip copy of your plugin on your own server or any free download service, post the link here, so that I can download it and install on my localhost, before proceeding to troubleshoot for you.

Please do not upload on a service that needs subscription as I am really against it.
No promise I will be able to come up with a solution for you. But I will try.

Thanks.


sheas comments:

Hi,

Here's a download that someone already made available of the plugin at: http://hotfile.com/dl/71307299/edce197/platinumpopup.zip.html

There's no subscription or registration of any kind so long as you do the "regular download".

Thanks so much for taking a look at this. Any ideas you have would be much appreciated!


Denzel Chia comments:

Hi,

Are you serious about getting your script fixed? The download link is not working. Waste my time waited for 30 minutes and when there is a link, clicked and it said it is downloading, but <strong>rubbish!</strong> there is no file.

You can upload via ftp to your wordpress hosting and give me a link. Or just email to me!

Forget it.


sheas comments:

I'm so sorry the link didn't work -- I tried it before sending to you and had no problem. I just sent you an email with a zip of the plugin attached. Let me know if this works. Thanks again for all of your efforts!