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Looking for some help with order management. I sell print work, today WordPress

  • SOLVED

Looking for some help with order management.
I sell print work, today I had a client forget to add an option (PPOM Metatag), so I went into the order and added it manually (after she had paid) and captured the payment via invoice sent from square - so doesn't tie in with woo.
Im looking for a plugin that allows me to edit the order - and capture the outstanding balance
So as it stands - it seems woo knows the full payment was taken by provider - but it doesn't seem to know how much provider has taken if I add to the order?
Ive tried changing back to payment pending, after first payment has been taken - and it wants full payment (doesn't consider the payment already taken)
any suggestions?
Also, is there any plugins that allow me to edit the product on admin order - on front end. as using meta tags, its a nightmare to do manually

Answers (2)

2019-03-12

Arnav Joy answers:

Would you like the developer to work directly in your site or you want only code?


User181138 comments:

Im looking for a plugin if possible

2019-03-12

Hugo Gonçalves answers:

Hi!

Is this info useful for your situation?
https://docs.woocommerce.com/document/managing-orders/


User181138 comments:

Already seen this - doesn't allow for a "top up" payment


Hugo Gonçalves comments:

Ok.
Could you please explain in a step by step and more detailed way what you want to achieve?


User181138 comments:

Custom orders tshirt with front print only ($12)
customer pays
order generated
customer messages to say they forgot to select rear print
I edit order to reflect the updated order (+$5)
Order now shows $17 and paid. but ive only received $12


Hugo Gonçalves comments:

Couldn't you cancel the order and refund and the customer creates a new order?


Hugo Gonçalves comments:

https://docs.woocommerce.com/document/woocommerce-refunds/


User181138 comments:

Yes, but refund takes time to process and not good for customer


Hugo Gonçalves comments:

I know, it's never ideal, but it would be a clean solution.