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HostGator restored my WP htaccess file to .... WordPress


Had an issue with LoginLock plugin in WordPress and could not login. Asked HostGator to correct it and they removed all plugins. Now my dashboard looks like the attachement.

I would like everything back to normal except of course without the LoginLock plug in. I deleted that plug in folder in cpanel.

Answers (3)


Luis Abarca answers:

Did you try to login via FTP to see if plugins were moved to another folder ?? do you remember what plugins you were using ?

Vince Curtis comments:

plugins are in the wp-content folder. The other plug-ins are there.

Luis Abarca comments:

Well, your user looks like a suscriptor role, not an admin, its the only administrator user you have ?

Vince Curtis comments:

No, I have another one = yes that worked, thanks.....


Navjot Singh answers:

Seems your user id has been demoted. Can you PM me your wordpress login and hosting details?

Vince Curtis comments:


Navjot Singh comments:

Then try following the instructions mentioned [[LINK href=""]]here[[/LINK]]. See if that can restore your account.

Vince Curtis comments:

Thanks Navjot BUT I now get this message when trying to login...

You do not have sufficient permissions to access this page.


Arnav Joy answers:

I think you have lost your permission as admin.

Vince Curtis comments:

In the database, user_status = 0 and display_name is admin