FTP file access question WordPress

• SOLVED

I've been trying to gain access to a client's WP files via FTP. Here's what I have:

site url: [[LINK href="http://kraddyodaddy.com"]]Kraddyodaddy.com[[/LINK]]

Hosting acct:
[removed at the request of asker]

What the client provided as login credentials:
[removed at the request of asker]

So my question is this: Is that enough info for me to access his files? Or does he need to provide a username?

I tried entering both of those credentials in the "username" field of my Cyberduck client:
[removed at request of asker]

When I enter [removed at request of asker] as the username, I get this:
[[LINK href="https://img.skitch.com/20120626-tfd18pyruihu44hne92q5nr9h4.png"]]https://img.skitch.com/20120626-tfd18pyruihu44hne92q5nr9h4.png[[/LINK]]

When I enter [removed at request of asker] as the username, I get this:
[[LINK href="https://img.skitch.com/20120626-j7468djfikea7mr9wsmsb95h17.png"]]https://img.skitch.com/20120626-j7468djfikea7mr9wsmsb95h17.png[[/LINK]]

And when I enter <em>either</em> of the two as a password, I get a Login Failed error.

Answers (1)

2012-06-26

Rashad Aliyev answers:

That's not secure way to share your account details public area.

Your ftp details here.

[removed at request of asker

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Ant Lively comments:

Thanks for the help and for the heads-up about security. MUCH appreciated..