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Connection lost WordPress

SOLVED

Hi,
the connection to my site keeps getting lost, this happens at least 20 times per day. I usually get error code 500.

My hosting is with GoDaddy.

Are there any simple steps I could take to sort this problem out?

The site is inmcr.co.uk

Regards

Jon

2013-12-04 by inmcr

Answers (6)

2013-12-04

Fahad Murtaza answers:

Try these suggestions

http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Fahad Murtaza comments:

Check server error logs and paste if you see a recurring error.

inmcr comments:

where do you find error logs?

thanks

Fahad Murtaza comments:

http://support.godaddy.com/help/article/1197/working-with-error-logs

inmcr comments:

Hi,
I have tried to deactivate plugins and contacted GoDaddy who are still yet to reply with error logs.

I tried Google page speed insights.

Do the errors on this link mean anything to you?

http://developers.google.com/speed/pagespeed/insights/?url=inmcr.co.uk

Many Thanks

Jon

Fahad Murtaza comments:

You should wait for their response. I belive its a recent plugin that you added. Google speed test has nothing to do with server response. It checks how fast your site is based on the caching and minimixing of your site's content. Server response comes as a small factor.

2013-12-04

Bogdan answers:

Try to deactivate all plugins from FTP. Change the folder name "plugins" to "1plugins", and create another (plugins), just to be sure.

If this doesn`t work, change the theme to "Twenty twelve" (by changing the name of the actual theme to... i don`t know, "1themename").

LE: After this... wait some hours, to see if the theme or some plugin is causing the problem.

2013-12-04

Balanean Corneliu answers:

You can see here all about 500 error :
http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/

Balanean Corneliu comments:

I have tested your hoting ping and i see some request time out then its posible to be the problem with your host to, talk with GoDaddy about this think.

2013-12-04

Arnav Joy answers:

You are always facing this problem? Or it started after doing any updation in your site like installing plugin etc.

2013-12-04

akhilesh singh answers:

try this plugin to check which of your plugin take time to load
http://wordpress.org/plugins/p3-profiler/

and add this code in your htaccess file to speed up loding time
# compress text, html, javascript, css, xml: AddOutputFilterByType DEFLATE text/plain AddOutputFilterByType DEFLATE text/html AddOutputFilterByType DEFLATE text/xml AddOutputFilterByType DEFLATE text/css AddOutputFilterByType DEFLATE application/xml AddOutputFilterByType DEFLATE application/xhtml+xml AddOutputFilterByType DEFLATE application/rss+xml AddOutputFilterByType DEFLATE application/javascript AddOutputFilterByType DEFLATE application/x-javascript AddType x-font/otf .otf AddType x-font/ttf .ttf AddType x-font/eot .eot AddType x-font/woff .woff AddType image/x-icon .ico AddType image/png .png <IfModule mod_headers.c> Header set Connection keep-alive </IfModule>

2013-12-05

Vidyut Kale answers:

Sounds like a plugin issue. Deactivate as many as you can, and see. If error is still happening, deactivate all and see. Error is intermittent, so this seems most likely cause.

Check logs carefully.

If deactivating most plugins resolves the problem, try activating one by one. Check to see whether specific pugin triggers errors (easy) or multiple plugins trigger it. If many plugins, try raising memory/timeout. If error persists with all plugins deactivated, switch to a default theme. If errors still continue, post output of your phpinfo.

Can probably help pinpoint if you provide more info on results of these actions.