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Please help me get this slider working! WordPress

  • SOLVED

I'm using a theme called Gonzo for the website [[LINK href="http://www.burstradio.co.uk"]]www.burstradio.co.uk[[/LINK]]
It has a slider on the home page, and you can activate it for specific category views also.

This is what the documentation says about the slider:

<blockquote><strong>Post Options</strong>

As you see there are quite a few options for your post. Don't worry, it's all very straight forward and I'll go through the first set here:

<strong>Featured Post?: </strong>If you want this post to be be pulled into the sliders then check the box</blockquote>

I've checked the box for a few posts. I've also added a "featured image" for each post.

However no images / posts show up!

I have no idea if I've missed something obvious (perfectly possible!) or if something weird is happening. I've checked the support forums and haven't found anyone with the exact same problem.

If anyone could help me puzzle this one out I'd be very grateful :)


UPDATE: I've checked via "inspect element" and the images, links and text do seem to be there. They're just not displaying!

Answers (3)

2012-09-23

Abdelhadi Touil answers:

Hi.
If you can send me your admin user and pass then I can check thbis for you, and see if every thing is ok.
good luck.


Rebecca Brueton comments:

Hi Abdelhadi,

Thanks for the reply.

Would it be possible to suggest where you think the problem might be?

Thanks :)


Abdelhadi Touil comments:

I don't know exactly. I think I must to check the theme options page, maybe javascript files..
I'v checked your website code and I think it's strange to make the theme name like so:
themeforest-2415788-gonzo-clean-responsive-wp-magazine
at the demo page it's just "gonzo", and it's the theme folder:
[[LINK href="http://www.olliemccarthy.com/themes/gonzo/"]]http://www.olliemccarthy.com/themes/gonzo/[[/LINK]]
Try to copy just the theme folder "gonzo" and upload it directly to themes foler in wp-content, maybe the problem comes from that.
Good luck.


Rebecca Brueton comments:

Oh, it could be I guess! At the beginning, I wasn't sure whether to upload the zip which wrapped everything, or the one inside - which is called "gonzo".

There seemed to be useful stuff (like a folder called "plugins") in the main zip, so I went for that and it worked. But maybe they're there as a back up of some kind?

I'll have a go now and see what happens!

Thanks :)


Abdelhadi Touil comments:

usually the theme zip contains the theme folder (gonzo here) and other files if needed, like plugins theme needs to work. So If there was a folder called plugins, that means you must copy plugins from it and paste them in plugins folder in wordpress, and copy the theme folder (gonzoĆ  to the themes folder in wordpress, then you must activate plugins added and then the theme.
Good luck.


Rebecca Brueton comments:

OK, now I'm confused ;)

I uploaded the theme inside called "gonzo" and it seems to work exactly the same as if I load the main zip! No idea what the difference is or which one I should be doing! No matter, I'll ask the theme author to explain, that bit isn't urgent (as far as I know).

It didn't change the slider though sadly :(


Abdelhadi Touil comments:

Did you deleted the other theme folder? (the other one with long name) and make sure to activate and configure the new one (gonzo).
I think the author schould explain you the problem.


Rebecca Brueton comments:

I activated the new one.

I didn't delete the old one but it's not active now. Do you think I should delete it?

I have asked the author this exact question, and looking at questions from other people, he does seem to get back to them fairly quickly.
However he hasn't responded to me.I guess it's Sunday and the guy's having a break!

I need to get this working tonight however (can't rest til I do!) so I'm a bit stumped!


Rebecca Brueton comments:

OK, I've checked on the forum, and you're right about the zip files, I've found the author telling someone else to just upload the gonzo file.

I'll delete the other one, have a play around and see what happens ...


Abdelhadi Touil comments:

Are you sure you have just copied gonzo folder? because in the source code I still see the long name as it was, for example:
http://www.burstradio.co.uk/wp-content/themes/themeforest-2415788-gonzo-clean-responsive-wp-magazine/gonzo/js/scripts.js?ver=3.2.1
If you activate the new one correctly I think you don't have to delete the other one.


Rebecca Brueton comments:

I only just saw your post of 6:55pm.

Thanks for the explanation, very useful.


Rebecca Brueton comments:

I've deleted the other version of theme, and checked that "featured post" is set for the right posts.

But still no change :(


Rebecca Brueton comments:

I've given up for tonight, I'll try again tomorrow.

The site has to go live so I've disabled the slider. I cheated! I added position:absolute and it disappeared!

I'd really like to know how to get it to work though.


Rebecca Brueton comments:

I've given up for tonight, I'll try again tomorrow.

The site has to go live so I've disabled the slider. I cheated! I added position:absolute and it disappeared!

I'd really like to know how to get it to work though.


Abdelhadi Touil comments:

Hi. Back.
As I see Javascript is not working in your site. Maybe there is confliction somewhere, or you must disable some plugins. Now the theme is well installed.
Tell me plz, do you use this plugin: NextGEN Gallery?
if not try to disable it; and try also to use just plugins compiled with the theme maybe there is conflict between some plugins.
Good luck.


Rebecca Brueton comments:

Good morning, Abdelhadi,

Thanks for your continuing help, I really appreciate it :)

I'll go disable as many plug-ins as I can, I'll let you know what happens.


Abdelhadi Touil comments:

Itg's a pleasure to help you, Rebecca.
I'm going to work now, hope you resolve the problem soon.
Good luck.


Rebecca Brueton comments:

Yay! Disabling the plugins seems to have worked. Thank you so much!!

Feeling a little silly for not thinking of that myself now ;) It's almost like the WordPress equivalent of "Have you turned it on and off again" ;) Ah well, you live and learn!!

Now time to go work out which plug-in it was!


Rebecca Brueton comments:

Incidentally this has solved another problem - the drop down menus weren't displaying. Bonus ;)

I'm leaving this ticket open just for a little while, as I'm still investigating which plugin it was. If I find out I'll add it here in case it's useful info for someone.


Abdelhadi Touil comments:

Good news :)
I'm happy to see the website is working normally :)
Yes I knew that the menu was not working, thats why I'v told you that javascript is not working in your website, so all things using javascript was not working, especially the slider and dropdown menu, but now every thing is ok.
It's better to activate plugins one by one to easily know wich plugin come the problem from. I guess it's NextGEN Gallery :)
Good luck.


Rebecca Brueton comments:

OK, not finding time to work out which plug-in it is! It'll have to remain a mystery for now I'm afraid!

Thanks Abdelhadi for your hep with this, I really appreciate it :)

2012-09-23

Jerson Baguio answers:

Hello,

Maybe adding jquery [[LINK href="http://api.jquery.com/jQuery.noConflict/"]]http://api.jquery.com/jQuery.noConflict/[[/LINK]] might fix the issue


Rebecca Brueton comments:

Hi,

Thanks for your reply, I'll have a go ...


Rebecca Brueton comments:

OK, had a look, I have no idea where to start with that!

If this doesn't get solved tonight I'll come back and see if I can work it out in the morning. (It's late here and my brain is rapidly turning to mush!!)

I can understand basic PHP and Javascript but I haven't used jquery before.


Jerson Baguio comments:

You can do something like the below code

<script type="text/javascript">
$.noConflict();
function goodtimes()
{
jQuery(".now-playing").load('http://www.burstradio.co.uk/wp-content/plugins/showtime/show.php');
setTimeout('goodtimes()', 300000);
}
jQuery(document).ready(function($) {
jQuery(".now-playing").empty().html("&lt;img src='http://www.burstradio.co.uk/wp-content/plugins/showtime/ajax-loader.gif'&gt;");
goodtimes();
});
</script>


Rebecca Brueton comments:

I've given up for tonight, I'll try again tomorrow.

The site has to go live so I've disabled the slider. I cheated! I added position:absolute and it disappeared!

I'd really like to know how to get it to work though.

2012-09-24

Plugarized answers:

If you could provide me with access to the wp admin I could look into this and help you resolve it.


Rebecca Brueton comments:

Hi Latin Unit,

Thanks for the reply.

Would it be possible to suggest where you think the problem might be?

Thanks :)


Plugarized comments:

Seems that you fixed the issue


Rebecca Brueton comments:

Hiya, yes it is fixed now :)