I have product addons and its active. The addons get added to the cart but do not increase the amount of the cost. Im losing money. Lets say a customer orders a Tape to Dvd transfer for $14.95 and the Add-on is 1 copy at $7.99 plus the digital copy at $9.95. That 7.99+$9.95 is not increasing the total.
It appears you set the product add-ons to <em>Negative</em>
32.89 - 9.95 - 7.99 = 14.95
Can you send a screenshot of the product add-on configuration in the backend?
How do i get to the back end configuration?
I noticed this when I switched to a different theme
I think the problem source with your addons plugins, or your custom code template ( if you have your own custom template ).
I have WooCommerce product plugin in my dev site, and there are no problem ( Using Storefront WP Theme. )
You should using <strong>WooCommerce Product addons</strong> to insert additional option.
are you using any other add ons of woo ?
I have PDF Vouchers, Bulk Discount, Min/Max Quantities, Shipping Pro, Stripe Gateway, Pricing Deals Pro
so can you test it by disabling other add on's for some time and check if they are causing this problem.